Terms of service

Terms of Service

Our friendly Terms & Conditions:

Hey there, awesome shopper! Welcome to Mulk. We're thrilled to have you on board. Here are some friendly ground rules for accessing our website and ordering our products:

1. Let's Agree on Some Stuff:

By using our website, you're telling us you’re cool with these Terms and Conditions. If something bugs you about them, give us a shout. Otherwise, let’s roll!

2. The Lowdown on Products and Orders:

2.1 Product Scoop:

  • We try our best to give you accurate info about our products, but nobody's perfect. If you spot something wonky, hit us up.

2.2 Order Vibes:

  • When you order from us, it's like saying, "Hey, I want this!" We'll obviously say "yes", but in the unlikely event that we might have to say "no", it will be for reasons like issues with product availability, pricing glitches, or security concerns. 

3. Prices and Payments - No Drama:

3.1 Show Me the Money:

  • Prices might change without a heads up, mostly in line with inflation or rising production costs, but we'll always be fair - we promise.

3.2 Cash Time:

  • Pay up front, and we're all good. We accept various payment methods, and it's all secure. 

4. Shipping and Delivery - Let's Get It On Time:

4.1 Ship Happens:

  • Shipping fees depend on where you’re at and what you're getting. We'll show you the cost at checkout.

4.2 Time Check:

  • We aim to get your goodies to you on time. Delays may happen sometimes, but we'll do our best.

5. Returns and Exchanges - Keepin' It Real:

5.1 Return Party:

  • Peep our Return Policy here for the nitty-gritty on returns and exchanges.

6. Our Creative Stuff - Hands Off, Please:

6.1 Brand Love:

  • All the cool stuff on our website belongs to us. Don’t use it without asking, pretty please.

7. Changes? Yeah, Maybe:

We might tweak these Terms and Conditions as and when required. Check in now and then to stay in the loop.

8. Chat Soon?

If you've got questions or just want to say hi, hit us up at hello@mulk.com.au.

Thanks for being part of the Mulk crew. Happy shopping! 🙂